FAQ

HOW LONG IS THE LEAD TIME? Once I receive your flowers the processing time is between 14-16 weeks. Typical lead times for this work within the industry are 16-24 weeks, so please understand that I try to make the wait-time as short as possible for you.

HOW FAR IN ADVANCE DO YOU TAKE ORDERS?

We open our books for the current year as well as the following year. Currently we are accepting 2022 and 2023 orders. You will need to reserve a spot via the form on my Floral Orders page to have a spot for that month. This is so I can ensure I have enough time, materials, and space to handle all orders I've committed to. If you have a last-minute order, we can still take you as long as we have availability! Most months book up 3-4 months prior, so it is always in your best interest to book early. I truly appreciate that you want to choose me, however I cannot make exceptions if I am fully booked. We can however, send you drying instructions to dry yourself and then book you for a later month! Thank you!

DOES RESIN YELLOW AND WILL MY FLOWERS DISCOLOR?

Addy Marie Designs uses the highest quality casting resin meant for flowers along with many other floral artists within the industry. The resin used contains UV stabilizers which inhibits the resin from yellowing. However, if you keep your floral pieces in a place that has direct or indirect sunlight your block will start to yellow more quickly. Please do not keep your art near a heat vent as direct heat can also cause your floral block to yellow. All resins will amber over time - please be aware of this.

Typically the only colored flowers that will start to lose their pigment are yellow flowers. I use a protective spray on yellow flowers to keep their natural color, however over time the color can start to fade.

AMD does not hold responsibility for floral preservation pieces that yellow after 3 months from delivery to the client, as there is no way to know how much UV exposure the items were exposed to while in the client's possession.

DO YOU WORK WITH AIR DRIED FLOWERS

YES! Addy Marie Designs preserves both fresh bouquets, pre-dried bouquets, as well as faux flowers. Pre-dried flowers can be 1 month old or even 10 years old! As long as there is not an excessive amount of dust on them, and you still like the way they currently look, we can work with them! Pre-dried spots are filled in throughout the year based upon availability. Please contact me to check on availability.

*The only flowers I cannot work with are flowers that were dried in a freezer or that have mold.

I'M IN A DIFFERENT STATE THAN YOU, CAN I SHIP MY FLOWERS?

Yup! 90% of my brides are out of state and have to ship their bouquets to me. Please head to the Process page to see the best way to package your bouquet. If you have additional questions, reach out via chat or email. You will receive detailed shipping instructions email once you book with us.

DO MY EXPECTATIONS MATCH THE REALITY OF WHAT HAPPENS DURING FLORAL PRESERVATION?

As the client it is important to have realistic expectations of what happens during the floral preservation process of drying, pouring epoxy resin, and the curing process. 

Please READ OUR 'NEED TO KNOW' DOCUMENT

ARE THE FLORAL BLOCKS POURED IN 1 LAYER?

Nope! Casting resin allows you to pour deeper than tabletop or art resin, however I still pour in multiple layers, typically 7-8 layers to ensure the resin does not heat up too quickly. If it heats up too quickly it will cause bubbles and could burn the flowers. Each layer takes 24 hours to cure before pouring the next layer. This is why each preservation takes roughly 1.5 - 2 weeks to complete.

HOW LONG DO THE FLOWERS NEED TO DRY?

I personally choose to dry all flowers in silica gel for a minimum of 4 weeks. This is to ensure that deeper flowers like roses dry completely. If the flowers hold any moisture when they are placed in the resin, they will rot! I always err on the side of caution which is why I am more conservative with my drying time. There are no issues with drying the flowers for longer than this amount of time. Once they are fully dried, the silica gel will simply keep moisture out - it does not hurt the flowers.

DO I NEED TO DRY MY FLOWERS BEFORE SENDING TO YOU?

Nope! You're more than welcome to dry them yourself if you'd like, however most brides with fresh bouquets will send them to me 1-2 days after their wedding and have our team dry them. Silica gel is the best way to dry flowers if you choose to do it yourself. If I am fully booked and you choose to dry them yourself, it is your responsibility to ensure the flowers are fully dried prior to sending to Addy Marie Designs. If pre-dried flowers arrive to Addy Marie Designs and are not fully dried, Addy Marie Designs does not hold the responsibility to dry them once onsite. We are only required to dry fresh bouquets that were ordered and specified as a fresh bouquet, not pre-dried bouquet.

HOW QUICKLY DO FRESH FLOWERS NEED TO BE SENT TO YOU?

Fresh flowers need to be sent 1-2 days after your wedding and via overnight or 2-day delivery (typically shipped on Monday if you have a Saturday wedding). If you send your flowers ground shipping there is a very high chance they will brown, wilt, or fall apart. It is not going to be the cheapest delivery option but preserving your bouquet is an investment and you'll be able to cherish it forever! AMD is not responsible for replacing any damaged flowers, so it is your responsibility to send them as quickly as possible and to follow our detailed shipping instructions.

WHAT IF MY FLOWERS GET DAMAGED?

Addy Marie Designs is not responsible for any damages caused in shipping from the customer to the address of Addy Marie Designs. If the customer is pre-drying their own flowers, it is the responsibility of the customer to properly dry the flowers. Addy Marie Designs is not responsible for any wilting, rotting, or damage to the flowers if they are not dried properly. We do not fully remove flowers from their container/box until we are ready to design - any wilting that occurs with pre-dried flowers (if not dried properly) while inside of their packaged box is not the responsibility of Addy Marie Designs. Addy Marie Designs only takes responsibility for the flowers that we dry onsite at our location. If the flowers sent by the customer are damaged, the customer has the choice of either a refund or to have a florist of their choice recreate the bouquet and send back to Addy Marie Designs. The client is responsible for handling all logistics with the florist in sending the new flowers to AMD.

CAN I GET A REFUND?

The deposit that you pay is always non-refundable, regardless of the circumstances. This is because you have reserved a spot with us and we've then lost out on booking someone else. The remaining payments are refundable if something were to happen to your flowers, if your wedding was cancelled, or if something else arises.