Question 1

HOW FAR IN ADVANCE DO YOU TAKE ORDERS?

Accepted Answer

We open our books for the current year as well as the following year. Currently we are accepting 2023 and 2024 orders. To reserve your spot, please complete the inquiry form on my Floral Order page! This is so I can ensure I have enough time, materials, and space to handle all orders I've committed to. If you have a last-minute order, we can still take you as long as we have availability! Some months book up 3-4 months prior, so it is always in your best interest to book early. I truly appreciate that you want to choose me, however I cannot make exceptions if I am fully booked. We can however, send you drying instructions to dry yourself and then book you for a later month! Thank you!

Question 2

DO YOU WORK WITH AIR DRIED OR FAUX FLOWERS?

Accepted Answer

YES! Addy Marie Designs preserves both fresh bouquets, pre-dried bouquets, as well as faux flowers. Pre-dried flowers can be 1 month old or even 10 years old! As long as there is not an excessive amount of dust or mold on them, and you still like the way they currently look, we can work with them! Pre-dried spots are filled in throughout the year based upon availability. Please fill out our inquiry form to check on availability.

​*The only flowers I cannot work with are flowers that were dried in a freezer or that have mold.

Question 3

I'M IN A DIFFERENT STATE THAN YOU, CAN I SHIP MY FLOWERS?

Accepted Answer

Yup! Roughly 70% of my brides are out-of-state and have to ship their bouquets/flowers to me. Please head to the Process & Expectations page to see the best way to package your flowers. If you have additional questions, reach out via chat or email. You will receive detailed shipping instructions email once you book with us.

Question 4

HOW QUICKLY DO FRESH FLOWERS NEED TO BE SENT TO YOU?

Accepted Answer

Fresh flowers need to be sent 1-2 days after your wedding/event date and via overnight or 2-day delivery (typically shipped on Monday if you have a Saturday event). If you send your flowers ground shipping there is a very high chance they will brown, wilt, or fall apart. It is not going to be the cheapest delivery option but preserving your bouquet is an investment and you'll be able to cherish it forever! AMD is not responsible for replacing any damaged flowers, so it is your responsibility to send them as quickly as possible and to follow our detailed shipping instructions.

Question 5

WHAT IF MY FLOWERS GET DAMAGED?

Accepted Answer

Addy Marie Designs is not responsible for any damages caused in shipping from the customer to the address of Addy Marie Designs. If the customer is pre-drying their own flowers, it is the responsibility of the customer to properly dry the flowers. Addy Marie Designs is not responsible for any wilting, rotting, or damage to the flowers if they are not dried properly. We do not fully remove flowers from their container/box until we are ready to design - any wilting that occurs with pre-dried flowers (if not dried properly) while inside of their packaged box is not the responsibility of Addy Marie Designs. Addy Marie Designs only takes responsibility for the flowers that we dry onsite at our location. If the flowers sent by the customer are damaged, the customer has the choice of either a refund (2nd, 3rd and 4th payment - 1st payment is non-refundable), or to have a florist of their choice recreate the bouquet and send back to Addy Marie Designs. The client is responsible for handling all logistics with the florist in sending the new flowers to AMD.

Question 6

CAN I GET A REFUND?

Accepted Answer

The deposit that you pay is always non-refundable, regardless of the circumstances. This is because you have reserved a spot with us and we've then lost out on booking someone else. The remaining payments are refundable if something were to happen to your flowers, if your event was canceled, or if something else arises. If your event gets postponed, we can move your reservation to the new date or you can choose to cancel at this time.

Question 7

DO I NEED TO DRY MY FLOWERS BEFORE SENDING TO YOU?

Accepted Answer

Nope! You're more than welcome to dry them yourself if you'd like, however most clients with fresh flowers will send them to me 1-2 days after their event and have our team dry them. Silica gel is the best way to dry flowers if you choose to do it yourself. If I am fully booked and you choose to dry them yourself, it is your responsibility to ensure the flowers are fully dried prior to sending to Addy Marie Designs. We can provide detailed drying instructions if you ask us!

If pre-dried flowers arrive to Addy Marie Designs and are not fully dried, Addy Marie Designs does not hold the responsibility to dry them once onsite. We are only required to dry fresh bouquets that were ordered and specified as a fresh bouquet, not pre-dried bouquet.

Question 8

HOW LONG DO THE FLOWERS NEED TO DRY?

Accepted Answer

I personally choose to dry all flowers in silica gel for a minimum of 4 weeks. This is to ensure that deeper flowers like roses dry completely. If the flowers hold any moisture when they are placed in the resin, they will rot! I always err on the side of caution which is why I am more conservative with my drying time. There are no issues with drying the flowers for longer than this amount of time. Once they are fully dried, the silica gel will simply keep moisture out - it does not hurt the flowers.

Question 9

ARE THE FLORAL BLOCKS POURED IN 1 LAYER?

Accepted Answer

Nope! Casting resin allows you to pour deeper than tabletop or art resin, however I still pour in multiple layers (1/4" deep), typically 7-8 layers to ensure the resin does not heat up too quickly. If it heats up too quickly it will cause bubbles and could burn the flowers. Each layer takes 24 hours to cure before pouring the next layer. This is why each preservation takes roughly 1.5 - 2 weeks to complete. Please note that it is SO important to go with an expert for this reason, as temperature control along with many other environmental factors can affect your resin pieces. You may pay less money to go with someone just starting out, but you could also end up with a resin block that is yellow in a month or two!

Question 10

DO MY EXPECTATIONS MATCH THE REALITY OF WHAT HAPPENS DURING FLORAL PRESERVATION?

Accepted Answer

As the client it is important to have realistic expectations of what happens during the floral preservation process of drying, pouring epoxy resin, and the curing process. 
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Please READ OUR 'NEED TO KNOW' DOCUMENT

Question 11

DOES RESIN YELLOW AND WILL MY FLOWERS DISCOLOR?

Accepted Answer

Addy Marie Designs uses the highest quality casting resin meant for flowers along with many other floral artists within the industry (iCoat Epoxy Resin). The resin used contains UV stabilizers which inhibits the resin from yellowing over time. However, if you keep your floral pieces in a place that has direct or indirect sunlight you increase the likelihood of your floral block yellowing. Please do not keep your art near a heat vent, as direct heat can also cause your floral block to yellow. All resins will amber over time - please be aware of this. Addy Marie Designs guarantees zero yellowing within 3 months of receiving your floral order - after this time we cannot guarantee no yellowing will occur, as we have no way of knowing how a customer is taking care of their items.

Frequently asked questions